Last week I was able to participate in a ridership survey of Metro’s 30s bus lines. I thought I might share a few of my thoughts and experiences with the public and WMATA alike.
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My introduction to Washington’s public transportation system was literally hopping off an intercity coach/bus and onto a WMATA 30s bus (I can’t remember which) from Metro Center to my new apartment in Glover Park (off Wisconsin Ave). For a newcomer to DC this line seemed both necessary as a route through otherwise disconnected parts of the city and erratic in its inconsistency.
Since that confusing first ride I have seen this series of bus routes strive to improve their on-time performance. I can finally say that the 30s buses are dependable for a daily rider like myself. The redundancy of buses running down parallel parts of the route actually help alleviate bus-bunching during rush hour, although it takes a little practice to adjust to the habit of just waiting for the next bus.
I’d like to thank WMATA for welcoming rider feedback, and to congratulate them on some real positive developments on a much maligned series of bus routes. My only complaint being that after 2 questions there is a wasted opportunity to solicit more from riders of other buses; the survey was distributed through forms on-board the 31 bus I was riding, which was excluded from the survey (along with a couple more popular routes).
Please feel free to share your experiences riding the metrobus system, or to discuss surveys of public transit you’ve taken before, in the comments.